Privacy Policy

Last Updated: November 15, 2023

1. Introduction

Welcome to Hellcase.com. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. By accessing or using Hellcase.com, you acknowledge that you have read, understood, and agree to be bound by this privacy policy. If you do not agree with our policies, please do not access or use our website.

2. Data We Collect

We collect several types of information from and about users of our website, including:

2.1 Personal Information

  • Contact Information: Name, email address, postal address, phone number, and other similar contact data when you fill out contact forms, request information, or register for an account.
  • Company Information: Business name, job title, and industry when you request our services.
  • Payment Information: Credit card details, billing address, and other payment details when you purchase our services (note that payment processing is handled by secure third-party payment processors).

2.2 Usage Information

  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, products, and services, including pages visited, time spent on pages, links clicked, and other interaction data.
  • Communication Data: When you communicate with us via email, contact forms, or other methods, we store the content of those communications.

2.3 Marketing and Communications Information

  • Your preferences for receiving marketing communications from us and our third parties.
  • Your communication preferences.

3. How We Use Your Data

We use the information we collect for various purposes, including:

3.1 Providing and Improving Our Services

  • To present our website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • To fulfill any other purpose for which you provide it.
  • To improve our website, products, and services.

3.2 Communications

  • To communicate with you about our services, including sending updates, security alerts, and support and administrative messages.
  • To respond to your inquiries, comments, or questions.
  • To provide customer support and troubleshooting.

3.3 Marketing

  • To deliver relevant website content and advertisements to you.
  • To measure or understand the effectiveness of the advertising we serve to you.
  • To send you promotional materials about our goods and services (if you have opted in to receive such communications).

3.4 Legal and Security

  • To protect our website, products, services, and users from fraud, unauthorized access, and other illegal activities.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Cookie Policy

4.1 What Are Cookies

Cookies are small pieces of text sent to your web browser by a website you visit. They help the website remember information about your visit, like your preferred language and other settings. This can make your next visit easier and the site more useful to you.

4.2 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.
  • Preference Cookies: These cookies enable our website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in.
  • Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website.
  • Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.

4.3 Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit our website and some services and functionalities may not work.

4.4 Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the website, deliver advertisements on and through the website, and so on.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

5.1 Access and Information

You have the right to request information about the personal data we hold about you and to request a copy of your personal data.

5.2 Rectification

You have the right to request that we correct any inaccurate personal data we hold about you.

5.3 Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the personal data is no longer necessary for the purposes for which it was collected.

5.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the personal data.

5.5 Data Portability

You have the right to request that we provide you or a third party with a copy of your personal data in a structured, commonly used, machine-readable format.

5.6 Objection

You have the right to object to our processing of your personal data for direct marketing purposes or when the processing is based on our legitimate interests.

5.7 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. International Transfers

Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We have taken appropriate safeguards to ensure that your personal data will remain protected in accordance with this privacy policy when transferred internationally.

8. Children's Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children under 16. If we learn that we have collected personal data from a child under 16, we will take steps to delete that information as quickly as possible.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this privacy policy. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@hellcase.com

Postal Address: Studio 92 Keeley Route, West Jennifermouth, L38 9EB, United Kingdom

Phone: +447414423616